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Equipment and Remotes
Expand All | Collapse AllTiVo EquipmentTiVo 4K 6 Tuner (Series 6) -- MG2 (Arris) ...

Secondary Audio Program (SAP) is an alternative audio track for the visually impaired or a foreign...

RCN Internet Speed FAQs

    HDMI (High Definition Multimedia Interface) is the standard digital connection between modern...

Parental Controls allow programming blocks by channel number, rating, or time periodPurchase...

Expand All | Collapse AllTo the TV with Coax Cable Use these Diagramsto help you with the...

You can pair a 6 Tuner or Mini with the following remotes: TiVo "Series 5" Remote ControlTiVo...

Most HD content is shot in 16:9 aspect ratio; a wider, more rectangular picture than older 4:3...

Trick Play (Pause, Rewinds, Fast Forward, etc.) are commonly used during recording playback or live...

Cable modems are designed to be on for long periods of time without problemsOccasionally, a cable...

DVRs may exhibit a slight broadcasting delay from other converters in the house Incoming signals...

Remember, the converter should always be first in any configurationFailure to have the converter...

DVRs digitally record programming, saving to a built-in hard drivePause and rewind live TV to...

Expand All | Collapse AllAudio in Spanish or Another Language:Your converter may be set to SAP...

For step-by-step instructions on programming the TiVo remote4 Tuners, 2 Tuners, Single Tuners, ...

We provide full support for company-supplied equipment to ensure our services function properlyWe...

If you do not have a LIST key on your DVR remote to go to your list of DVR recordings, access the...

Look for a small pinhole on the back of the deviceUsing a pen, paperclip, or something else...

Some of our converters have a clock/channel display. Here's how you can change the way it presents...

If your TV went to the wrong input channel when you turned it back on:Some converters have an...

Visit our website to learn about available equipment return options

Read our Bring Your Own Modem Frequently Asked Questions available in the RCN Customer Center

WARNING: This will clear all DVR content, all scheduled recordings, favorites, and other...

  If your remote control is not responding to any commands:Verify that the batteries are placed in...

  Press Menu twice to reach the General Settings pageGo to My Preferences | Favorite Channels All...