How can we help you?
Phone Help
19 days ago
Introduction
Since 1985, the Lifeline program has provided a discount on phone service for qualifying low-income consumers, to ensure...
4 months ago
Introduction
Resolution Steps
Dial 111 from your home phone. A toll-free automated system provides you with your phone...
5 months ago
Introduction
If you feel threatened or in danger, dial 911 for immediate assistance from law enforcement
Resolution Steps
Expand...
7 months ago
Introduction
This information is for Massachusetts customers only
Resolution Steps
Telephone companies operating in...
7 months ago
Introduction
There is noise on the line when I pick up the phone
Call quality is affected by static/crackling, radio interference, humming,...
7 months ago
Introduction
There are a few types of No Dial Tone; it can happen on one or more phones with the same phone number
Dead air
Loud humming...
9 months ago
Introduction
Verify what is heard when calling your phone line:
The phone rings, but the phone doesn't ring in your home
A busy signal, but...
12 months ago
Introduction
Resolution Steps
10-10 Dialing, referred to as Casual Dialing or dial-around numbers, provides long distance...
12 months ago
Introduction
Resolution Steps
Expand All | Collapse All
I'm Unable to Make Outgoing Phone Calls
Make a test call to see if you...
about 1 year ago
Introduction
Resolution Steps
I hear beeps when I pick up the receiver on my phone; I can dial out:
When a message is waiting,...