How can we help you?
Phone Help
about 16 hours ago
Introduction
Resolution Steps
Are you reaching a recording?
If yes, what does the recording state?
Listen to the recording...
1 day ago
Introduction
Resolution Steps
I hear beeps when I pick up the receiver on my phone; I can dial out:
When a message is...
1 day ago
Introduction
Resolution Steps
Choose the selection that best describes your specific problem:
Interference / Static /...
1 day ago
Introduction
There are a few types of No Dial Tone; it can happen on one or more phones with the same phone number
Dead air
Loud humming...
about 1 month ago
Introduction
Since 1985, the Lifeline program has provided a discount on phone service for qualifying low-income consumers, to...
7 months ago
Introduction
Resolution Steps
Operator Service Rates are found in the RCN Customer Center.
Internal...
8 months ago
Introduction
Resolution Steps
Line noise describes random fluctuations/electrical impulses that are carried along with standard AC...
8 months ago
Introduction
There is noise on the line when I pick up the phone
Call quality is affected by static/crackling, radio interference, humming,...
8 months ago
Introduction
If you feel threatened or in danger, dial 911 for immediate assistance from law enforcement
Resolution Steps
Expand...
8 months ago
Introduction
Resolution Steps
If you receive an urgent call or email, asking you to call a phone number with an area code you...