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Phone Help
about 7 hours ago
Introduction
This information is for Massachusetts customers only
Resolution Steps
Telephone companies operating in...
about 7 hours ago
Introduction
Resolution Steps
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Recording #48
We're sorry it is not necessary to dial a long distance...
22 days ago
Introduction
Verify what is heard when calling your phone line:
The phone rings, but the phone doesn't ring in your home
A busy signal, but...
23 days ago
Introduction
Resolution Steps
If you are unable to place calls to a 900 number:
Ensure you are dialing the correct telephone...
30 days ago
Introduction
Resolution Steps
Are you reaching a recording?
If yes, what does the recording state?
Listen to the recording...
about 1 month ago
Introduction
Resolution Steps
I hear beeps when I pick up the receiver on my phone; I can dial out:
When a message is waiting,...
about 1 month ago
Introduction
Resolution Steps
Choose the selection that best describes your specific problem:
Interference / Static /...
about 1 month ago
Introduction
There are a few types of No Dial Tone; it can happen on one or more phones with the same phone number
Dead air
Loud humming...
2 months ago
Introduction
Since 1985, the Lifeline program has provided a discount on phone service for qualifying low-income consumers, to ensure...
8 months ago
Introduction
Resolution Steps
Operator Service Rates are found in the RCN Customer Center.
Internal...