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Closed Caption Information for DC Metro, IL, MA, NY and PA

 

Introduction

Please note: Standard Definition boxes do not have Closed Captioning capability

 

Resolution Steps



TiVo

    Turn Closed Captioning On / Off while Watching TV

      6 Tuners, 4 Tuners, 2 Tuners and Minis on TiVo Experience 3

        1. From live TV, press the Info button on the remote control

        2. Press the Down Arrow button until the closed caption icon is highlighted

        3. Press the Select button on the remote control to toggle the closed caption feature between on and off

        4. Closed Captioning settings are changed for all channels

       

      4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4 with Voice

        1. From live TV, press the  button on the remote control

        2. Turn on Closed Caption

        3. Press the OK button on the remote control to toggle the closed caption feature between on and off

        4. Closed Captioning settings are changed for all channels

     

    Change Existing Closed Captioning Options

      4 Tuners, 2 Tuners and Minis on TiVo Experience 3

        TiVo Central | Settings & Messages |Settings | Displays | Closed Captioning

        • Change options as needed, then highlight and select Go Back (settings are saved) to save settings

       

      6 Tuners and Minis on TiVo Experience 3

        TiVo Central | Settings & Messages | User Preferences | Closed Captioning

        • Change options as needed, then highlight and select Go Back (settings are saved) to save settings

       

      4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4 with Voice

        TiVo Central | left arrow to Menu | Settings | Accessibility | Subtitles and Closed Captioning

        • Press OK

     

    Closed Captioning Menu Options

      This is standard for all TiVos

       

      • Standard Captions: default setting is CC1 (English on English-based channels, and Spanish on Spanish-based channels)
         
      • CC2 - CC4 may carry other languages, determined by the broadcaster
         
      • Digital Captions: default setting is DTVCC1 (English on English-based channels, and Spanish on Spanish-based channels)

        • DTVCC2 - DTVCC6  may carry other languages, determined by the broadcaster

      • Other Closed Captioning Options include

        • Font | Text Size, Style, Color and Opacity | Background Color and Opacity | Container Color and Opacity

 

IPTV

    For both models SEI eSTREAM PYXIX 4K and Amino ANDSTRM (eStream4K):

    • Go to TiVo Home | left arrow to Menu | Settings | Accessibility | Closed Captioning

    • Closed Captions is the first option listed. Press the OK button to turn this feature ON then press the back button

    • (see steps)

      Amino ANDSTRM (eStream4K) Alternate Method:
       
      • While in Live TV or in TiVo Home Press the Accessibility Option () on the remote (lower left corner)

      • Closed Captions is the second option listed.  Press the OK button to turn this feature ON then press the back button


      • To Turn off Closed Captions:
         
        •  While in Live TV or in TiVo Home Press the Accessibility Option () on the remote (lower left corner)

        • Closed Captions is the second option listed.  Press the OK button to turn this feature OFF then press the back button

 

Newer HD only Boxes or DVRs

    Models: DCX3400, DCH3416, DCT3416, DCT6416, DCT6412, DCT6400, DCT6208, DCX525E, DCX700, DCX3200P2, DCX3200, DCH3200

    1. Press the MENU key twice to access the General Settings menu

    2. Scroll down to Language and press OK/Select

    3. Choose Closed Captioning and press OK/Select

    4. Choose On/Off and press OK/Select

    5. Choose from the following options:

       
      1. On - Closed captioning will be displayed on any channel/program that broadcasts with it

      2. Off - Closed captioning will NOT be displayed on any channel/program that broadcasts with it

    6. If you've turned Closed Captioning ON, use these additional settings:

       
      • Scroll down to Analog Services and press OK/Select or scroll to the right.

        • The standard setting is CC1

        • Press OK/Select. scroll back to the left

      • Scroll down to Digital Services and press OK/Select or scroll to the right

        • The standard setting is Primary

        • Press OK/Select, and scroll back to the left

    7. Press the Exit key to leave the General Settings menu

 

Older HD only boxes

    Models: DCT6200, DCT5100

    1. Press the Menu key twice to access the General Settings menu

    2. Scroll down to Closed Captioning and press OK/Select

    3. Choose Closed captioning to be On or Off and press OK/Select

    4. To exit, scroll to the left or press Exit
       
    5. If you've turned Closed Captioning ON, use these additional settings:
      • Scroll down to Analog Services and press OK/Select

        • The standard setting is CC1

        • Press OK/Select. scroll back to the left

      • Scroll down to Digital Services and press OK/Select

        • The standard setting is Primary

        • Press OK/Select. scroll back to the left

    6. Press the Exit key to leave the General Settings menu

 

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