How can we help you?
Closed Caption Information for DC Metro, IL, MA, NY and PA
15 days ago
| Article no. 5361
Introduction
-
Please note: Standard Definition boxes do not have Closed Captioning capability
Resolution Steps
-
TiVo
- From live TV, press the Info button on the remote control
- Press the Down Arrow button until the closed caption icon is highlighted
- Press the Select button on the remote control to toggle the closed caption feature between on and off
- Closed Captioning settings are changed for all channels
- From live TV, press the i button on the remote control
- Turn on Closed Caption
- Press the OK button on the remote control to toggle the closed caption feature between on and off
- Closed Captioning settings are changed for all channels
- Change options as needed, then highlight and select Go Back (settings are saved) to save settings
- Change options as needed, then highlight and select Go Back (settings are saved) to save settings
- Press OK
-
Standard Captions: default setting is CC1 (English on English-based channels, and Spanish on Spanish-based channels)
-
CC2 - CC4 may carry other languages, determined by the broadcaster
- Digital Captions: default setting is DTVCC1 (English on English-based channels, and Spanish on Spanish-based channels)
- DTVCC2 - DTVCC6 may carry other languages, determined by the broadcaster
-
Other Closed Captioning Options include
- Font | Text Size, Style, Color and Opacity | Background Color and Opacity | Container Color and Opacity
Turn Closed Captioning On / Off while Watching TV
6 Tuners, 4 Tuners, 2 Tuners and Minis on TiVo Experience 3
4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4 with Voice
Change Existing Closed Captioning Options
4 Tuners, 2 Tuners and Minis on TiVo Experience 3
TiVo Central | Settings & Messages |Settings | Displays | Closed Captioning
(see steps)
6 Tuners and Minis on TiVo Experience 3
TiVo Central | Settings & Messages | User Preferences | Closed Captioning
(see steps)
4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4 with Voice
TiVo Central | left arrow to Menu | Settings | Accessibility | Subtitles and Closed Captioning
(see steps)
Closed Captioning Menu Options
This is standard for all TiVos
IPTV
- Go to TiVo Home | left arrow to Menu | Settings | Accessibility | Closed Captioning
- Closed Captions is the first option listed. Press the OK button to turn this feature ON then press the back button
- While in Live TV or in TiVo Home Press the Accessibility Option (
) on the remote (lower left corner)
- Closed Captions is the second option listed. Press the OK button to turn this feature ON then press the back button
-
To Turn off Closed Captions:
- While in Live TV or in TiVo Home Press the Accessibility Option (
) on the remote (lower left corner)
- Closed Captions is the second option listed. Press the OK button to turn this feature OFF then press the back button
- While in Live TV or in TiVo Home Press the Accessibility Option (
For both models SEI eSTREAM PYXIX 4K and Amino ANDSTRM (eStream4K):
(see steps)
Amino ANDSTRM (eStream4K) Alternate Method:
TiVo Stream 4K
- From the main screen, scroll to the top and to the right to the settings icon (gear)
- In the Settings menu, go to Device Preferences | Accessibility | Captions
- Toggle Display to on or off as needed
- Other options are available such as Language, Text Size, and Caption Style (the colors of the captions)
(see steps)
Newer HD only Boxes or DVRs
- Press the MENU key twice to access the General Settings menu
- Scroll down to Language and press OK/Select
- Choose Closed Captioning and press OK/Select
- Choose On/Off and press OK/Select
- Choose from the following options:
- On - Closed captioning will be displayed on any channel/program that broadcasts with it
- Off - Closed captioning will NOT be displayed on any channel/program that broadcasts with it
- If you've turned Closed Captioning ON, use these additional settings:
- Scroll down to Analog Services and press OK/Select or scroll to the right.
- The standard setting is CC1
- Press OK/Select. scroll back to the left
- Scroll down to Digital Services and press OK/Select or scroll to the right
- The standard setting is Primary
- Press OK/Select, and scroll back to the left
- Press the Exit key to leave the General Settings menu
Models: DCX3400, DCH3416, DCT3416, DCT6416, DCT6412, DCT6400, DCT6208, DCX525E, DCX700, DCX3200P2, DCX3200, DCH3200
Older HD only boxes
- Press the Menu key twice to access the General Settings menu
- Scroll down to Closed Captioning and press OK/Select
- Choose Closed captioning to be On or Off and press OK/Select
- To exit, scroll to the left or press Exit
- If you've turned Closed Captioning ON, use these additional settings:
- Scroll down to Analog Services and press OK/Select
- The standard setting is CC1
- Press OK/Select. scroll back to the left
- Scroll down to Digital Services and press OK/Select
- The standard setting is Primary
- Press OK/Select. scroll back to the left
- Press the Exit key to leave the General Settings menu
Models: DCT6200, DCT5100
Internal Information
Commercial Agent Steps
Financial Agent Steps
Management Steps