How can we help you?

Ordering PPV through a Non-TiVo Converter

 

Introduction

These steps will only work with a company-supplied cable converter (Standard Digital, HD, DVR, TiVo)

  • Some PPV events can be recorded
     
  • A recorded PPV remains on the DVR/TiVo until space is needed or until it is deleted by the user

 

Resolution Steps

 

  • Press the Guide button on the remote and tune to the PPV channel featuring the event or movie you'd like to order
     
  • When you see the PPV information, press B to buy the event
     
    • The PPV order is processed as soon as you press B on the remote
       
  • The event opens as soon as the order is processed


 

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps

Related Articles

Ordering PPV on TiVo