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Ordering PPV on a Non-TiVo Converter



These steps will only work with a company-supplied cable converter (Standard Digital, HD, DVR, TiVo)

  • Some PPV events can be recorded
  • A recorded PPV remains on the DVR/TiVo until space is needed or until it is deleted by the user


Resolution Steps


  • Press the Guide button on the remote and tune to the PPV channel featuring the event or movie you'd like to order
  • When you see the PPV information, press B to buy the event
    • The PPV order is processed as soon as you press B on the remote
  • The event opens as soon as the order is processed


Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps

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