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MyRCN Account Management
3 months ago
| Article no. 3608
Introduction
Resolution Steps
-
Set up, access and maintain your MyRCN account at https://www.rcn.com/hub/customer-center/myrcn-account/
- With MyRCN, you can
- View a copy of the bill (past and present)
- Setup and manage paperless billing
- Make a payment
- Setup and manage automatic payments
- Track the status of the technician on the day of your install or
service call appointment
- Update billing address
- Update contact email address
- Update security questions and reset the security password
- Access webmail and reset webmail passwords (MyRCN for PC only)
- View recent RCN digital phone calls and hear, save and delete
messages in voice mail
- Order premium cable channels and sports packages (MyRCN
for PC only)
- View existing services and pricing (MyRCN for PC only)
- Authenticate TV subscription access for RCN2Go and TV on-the-go streaming
- View a copy of the bill (past and present)
- With MyRCN, you can
Internal Information
Commercial Agent Steps
Financial Agent Steps
Management Steps