How can we help you?

McAfee Information

Introduction

 

McAfee prevents malicious activity while continuously monitoring your internet connection

Resolution Steps

We offer two levels of McAfee protection
 

 

McAfee PC Security Suite

  • Prevents malicious activity on your PC with anti-virus and a firewall that continuously monitors your internet connection to protect what you value
     
  • Prevents sensitive information from being hijacked by cyber criminals and provides controls for managing your family’s Internet experience
  • Protection without interference for uninterrupted movie watching, slide show presenting, or game playing
     
  • McAfee Virtual Technician accessible within the Security Center and Help menu; unresolved issues are automatically sent to a support agent with solutions 24/7
     
  • Built-in computer health and performance tools keep PC running at peak performance with auto disc defrag, clean-up for files, applications and browser history
     
  • Integrated anti-virus and firewall technologies work together to combat sophisticated, multi-pronged attacks
     
  • Award winning Protection with on-access scanning that blocks viruses, worms, Trojans and unwanted programs before they install on your computer
     
  • McAfee System Guards watches your computer for specific behaviors that may signal virus, spyware, or hacker activity
     
  • Rootkit Protection from McAfee X-Ray for Windows detects and kills rootkits and other malicious applications that hide from Windows and other anti-virus programs
     
  • Buffer Overflow Protection helps prevent malicious applications or exploits from using buffer overflows to gain access to a consumer’s PC
     
  • Script Scanner blocks malicious scripts and other exploits while a consumer surfs the Web
     
  • McAfee Network Manager monitors for security weaknesses so you can easily fix security issues from one centralized network map
     
  • Built-In McAfee Shredder allows you to digitally “shred” confidential files, effectively removing any and all traces–Stealth Mode can hide your presence on the Internet, making your computer invisible to hackers
     
  • Integrated with HackerWatch.org, a Web site dedicated to helping PC users share information related to attacks
     

McAfee Total Protection

  • Better protection based on new integrated anti-virus, anti-spy-ware engine that also detects and blocks tracking cookies
     
  • Comprehensive, proactive security that guards what you value
     
  • Integrated anti-virus, anti-spy-ware, firewall, anti-spam, and anti-phishing technologies
     
    • Combats sophisticated, multi-pronged attacks
    • Spy-ware protection detects, blocks, and removes spy-ware and adware
       
  • McAfee Site Advisor Plus actively shields your PC from interaction with dangerous Web sites
     
  • Protection without interference for uninterrupted movie watching, slide show presenting, or game playing 
     
  • McAfee Virtual Technician is integrated and easily accessible within the Security Center and the Help menu. It allows you to resolve common issues from within the service. Unresolved issues are automatically sent to a support agent with solutions 24/7
     
  • Improved performance with less processing, less memory use, and faster scanning
     
  • McAfee Image Analysis enhances content protection by protecting your family from potentially offensive content and pictures
     
  • McAfee System Guards watches for specific behaviors that may signal virus, spyware, or hacker activity. McAfee X-Ray for Windows
     
    • Detects and kills rootkits and other malicious applications that hide from Windows and other anti-virus programs
       
  • McAfee Network Manager monitors PCs across your network for security weaknesses so you can easily fix security issues from one centralized network map
     
    • McAfee Easy Network provides automatic printer sharing and drag-and-drop file sharing across your home network
       
  • McAfee Shredder allows you to digitally “shred” confidential files, effectively removing any and all traces of them from your computer 


     

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps