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Bill Payment Options for DC Metro, IL, MA, NY and PA

Introduction

Resolution Steps



Pay and Manage AutoPay with MyRCN

    • Register to create an account, then use the MyRCN to pay your bill or manage automatic payments

    • Make a one-time payment using a credit / debit card, or withdraw funds directly from your checking account (Convenience fee applies)

    • By setting up automatic payments, your monthly payment is automatically deducted from your account on the payment due date (Convenience fee does not apply)
 

Pay and Manage AutoPay with the RCN Mobile App

    • Use your smart phone or tablet to pay your bill with the RCN Mobile app, available in the Apple App Store and Google Play Store

    • Download the app today, register or sign in with your MyRCN account, and use the app to pay your bill, setup AutoPay and more!
 

Use RCN's Automated Phone System

    • Our automated phone system accepts one-time credit/debit card payments, and ACH check by phone payments

    • Call 1-800-746-4726 to pay using the automated phone system (Convenience fee applies)
 

Mail Your Payment

    • Return the bill payment stub included in your monthly paper bill  to RCN along with your payment in the form of a check or money order

    • The address to mail your bill is PO Box 11816, Newark, NJ 07101-8116; please allow 10 days for mailing and processing time
 

Pay in Person at an RCN Payment Center

    • Use one of our many convenient payment centers to pay in person

    • After confirming the payment center’s business hours, stop by to make a payment with a customer service representative

    • Payment centers accept cash, checks, money orders and credit cards

    • Note: Payment Centers can only accept payment for services located in their site
 

Make a Payment with Western Union

 

Pay Over the Phone with a Customer Service Professional

    • Make a credit / debit card or ACH check by phone payment by calling 1-800-746-4726 and speak with a customer service professional (Convenience Fee applies)
 

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps