How can we help you?

Registering for a TiVo 'My Account' Online

 

Introduction


Benefits for Registering for TiVo 'My Account Online
  • Manage your TiVo account

  • Name your TiVo

  • Set up recordings remotely

Important!

  • Do not click the activate your TiVo box link; once installed, your TiVo is already activated

     

Resolution Steps


  1. Go to the Tivo account creation page 

  2. Click on Have a TiVo device from your cable company

  3. Enter the 15-digit TiVo Service Number (TSN)

    • Find the TSN on a sticker on the back of the TiVo  - or -  

      • 4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3

        • Go to  TiVo Central | Settings & Messages | Account and System Information | System Information


        4K 6 Tuners, 6 Tuners and Minis on TiVo Experience 3

        • Go to TiVo Central | Settings & Messages | Help | Account and System Info


        4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4

        • Go to TiVo Home | left arrow to Menu | Help | Account and System Info | System Information


  4. Enter your 10-digit Telephone Number and Zip Code

    • Use the phone number and Zip Code associated with your service address

  5. Enter and confirm your Email Address; any valid email address may be used

  6. Click Submit to send a confirmation phrase to your TiVo

    • Enter the Confirmation Phrase on the appropriate TiVo website displayed and set up a password

    • Note: within 48 hours, TiVo will also send the Confirmation Phrase to the email address on file
        

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps