I Hear a Series of Beeps When I Pick Up My Receiver for DC Metro, IL, MA, NY and PA

I hear beeps when I pick up the receiver on my phone; I can dial out: 

• When a message is waiting, voice mail provides a series of beeping tones known as stutter dial tone
   
• For voice mail instructions, go to www.rcn.com and click on your area
   
  • In the upper right, click on Help
     
  • Scroll down to Phone and click on Phone Feature Help
     
  • Choose How to Use Voice Mail
     
    • This also occurs if you did not set up your voice mail greeting
       
• Without voice mail, there could be a problem with equipment or a jack:
   
  • Unplug the phone and plug in a phone that is working properly; your phone may need new batteries
     
  • If the problem persists, unplug phones and equipment from the jacks / electrical outlets
     
  • Plug each piece of equipment back in, one by one, to determine the equipment causing the beeps

   

I hear beeps when I pick up the receiver on my phone; I can NOT dial out: 

• Check phones - receiver may be off the hook
   
• Check cordless phones - they pick up signals from other phones, ham radios, baby monitors, etc
   
• Try a corded phone to determine if a cordless phone is experiencing interference
   

If troubleshooting steps do not resolve the problem, please contact us for assistance