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I Hear a Series of Beeps When I Pick Up My Receiver for DC Metro, IL, MA, NY and PA
3 months ago
| Article no. 2295
Introduction
Resolution Steps
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I hear beeps when I pick up the receiver on my phone; I can dial out:-
When a message is waiting, voice mail provides a series of beeping tones known as stutter dial tone
- For voice mail instructions, go to www.rcn.com and click on your area
- In the upper right, click on Help
- Scroll down to Phone and click on Phone Feature Help
- Choose How to Use Voice Mail
- This also occurs if you did not set up your voice mail greeting
- This also occurs if you did not set up your voice mail greeting
- In the upper right, click on Help
- Without voice mail, there could be a problem with equipment or a jack:
- Unplug the phone and plug in a phone that is working properly; your phone may need new batteries
- If the problem persists, unplug phones and equipment from the jacks / electrical outlets
- Plug each piece of equipment back in, one by one, to determine the equipment causing the beeps
- Unplug the phone and plug in a phone that is working properly; your phone may need new batteries
I hear beeps when I pick up the receiver on my phone; I can NOT dial out:
- Check phones - receiver may be off the hook
- Check cordless phones - they pick up signals from other phones, ham radios, baby monitors, etc
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Try a corded phone to determine if a cordless phone is experiencing interference
If troubleshooting steps do not resolve the problem, please contact us for assistance
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When a message is waiting, voice mail provides a series of beeping tones known as stutter dial tone
Internal Information
Commercial Agent Steps
Financial Agent Steps
Management Steps