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Channel Change and Removal Information for DC Metro, IL, MA, NY and PA

Introduction

Resolution Steps


From time to time, RCN may need to change your channel line-up. There are many reasons this may happen. Contractual negotiations with networks, or a reorganization of channels to make room for future services are just a few possible reasons.


At RCN we work to offer the best value for the best price while maintaining a robust channel line up that offers programming for every member of the household!
RCN always makes an attempt to inform its customers of channel line-up changes before they occur. However, if you missed your notification when it came in the mail you mail access our website to view your channel line-up. Please visit www.rcn.com and choose your area for a current channel lineup.

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps