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RCN User Tools

Introduction

Resolution Steps


May take up to 4 hours for changes to be enabled

  1. Open a web browser (Internet Explorer, Safari, Firefox, Chrome, etc.)

  2. In the address bar, enter the URL:  http://usertools.rcn.com

  3. Enter your username and password

  4. Click the Login button

  5. On this page, you may do the following:

    • Change your password - must enter current password, then enter the new password and finally, confirm the new password

    • Check your web space quota and usage - displays how much web space is being used

    • Change email forwarding settings - sends all incoming mail to the forwarded email account

    • Notification preferences - allows us to send you information about products and special offers

    • Enable strict delivery - limits your email to one address only
     

NOTE:  An Email Space quota meter can be found in individual mail boxes in the Webmail inbox folder.


Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps