How can we help you?

Contact RCN




Resolution Steps


Contact RCN Online:

  • Go to and click on Contact Us at the top of the page; chat with us from anywhere around the world


Contact RCN by US Mail:

  • RCN Customer Care
    100 Baltimore Drive
    Wilkes-Barre, PA 18702

Contact RCN by Phone:

  • Dial 1-800-746-4726

  • To reach RCN from outside the United States, Canada or the US Virgin Islands, dial 001-610-443-5550  

    • This is not a toll-free number; charges may apply

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps