How can we help you?

Remove Email Address from our Company's Mailing List for DC Metro, IL, MA, NY and PA



Resolution Steps


  1. Login to with your username and password
  2. Under Advanced Options, click Email notification preferences
  3. Place a checkmark in the box labeled
    • "From time to time, RCN may send you email notices about FREE offers, NEW products and promotions. If you do not wish to receive these notices, check this box."
  4. Click the Commit changes button

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps