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Net Neutrality Information for DC Metro, IL, MA, NY and PA

 

Introduction

Resolution Steps

RCN agrees that consumers should have unfettered access to lawful content on the internet

  • RCN also understands how important personal privacy is to our customers and we are committed to maintaining our excellent record of protecting customer privacy. We adhere to a voluntary set of Internet service provider Privacy Principles that cover transparency, consumer choice, data security and data breach notification and are consistent with the Federal Trade Commission's long-standing Privacy Policy framework. Our privacy policy can be found online at rcn.com

  • RCN doesn't block or throttle consumer access to lawful internet content

  • RCN doesn't resell consumers data to third parties

  • RCN doesn't engage in unlawful or anticompetitive discrimination against websites, streaming video services, and voice applications that may compete with traditional services we offer and we don't offer pay-for-priority services

  • RCN INVESTS in our network to give our customers the internet speed, capacity and services they want most

  • Learn more about the RCN stance on net neutrality online in the Customer Center at https://www.rcn.com/net-neutrality/

 

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps