How can we help you?

Net Neutrality Information for DC Metro, IL, MA, NY and PA



Resolution Steps

RCN agrees that consumers should have unfettered access to lawful content on the internet

  • RCN also understands how important personal privacy is to our customers and we are committed to maintaining our excellent record of protecting customer privacy. We adhere to a voluntary set of Internet service provider Privacy Principles that cover transparency, consumer choice, data security and data breach notification and are consistent with the Federal Trade Commission's long-standing Privacy Policy framework. Our privacy policy can be found online at

  • RCN doesn't block or throttle consumer access to lawful internet content

  • RCN doesn't resell consumers data to third parties

  • RCN doesn't engage in unlawful or anticompetitive discrimination against websites, streaming video services, and voice applications that may compete with traditional services we offer and we don't offer pay-for-priority services

  • RCN INVESTS in our network to give our customers the internet speed, capacity and services they want most

  • Learn more about the RCN stance on net neutrality online in the Customer Center at


Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps