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Change Aspect Ratio and Resolution for DC Metro, IL, MA, NY and PA

 

Introduction

  • Aspect Ratio is the proportion between the width and height of a TV screen

  • Resolution defines the amount of pixels displayed on the screen

    • 4K (Available on some TiVos)

    • 1080p  (Available on TiVo)

    • 1080i

    • 720p

    • 480i (Standard Definition)

    • i or p refers to the scanning technology

      • i = Interlaced scanning technology. It scans and refreshes even and odd lines separately, but produces very sharp pictures in general when the image is still or has little motion

      • p = Progressive scanning technology (newer). Scans and refreshes all lines at the same time. Progressive scanning produces smoother motion with less blurring. It's perfect for high action movies and sports.
 

 

Resolution Steps




TiVo

    Resolution

      4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3

        TiVo Central | Settings & Messages | Settings | Video | Video Output Format

        • Select all Output Formats compatible with the TV

        • Highlight and select  Continue

        • Press Thumbs Up three times to confirm

        • Press the Live TV button to view programming

       

      4K 6 Tuners, 6 Tuners and Minis on TiVo Experience 3

        TiVo Central | Settings & Messages | Audio & Video Settings | Video Resolution
          

        • Select all Output Format(s) compatible with the TV

        • Highlight and select  Continue

        • Press Thumbs Up three times to confirm  

        • Press the Live TV button to view programming

       

      4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4

          TiVo Home | left arrow to Menu | Settings | Audio & Video Settings | Video Resolution

          

        • Choose the highest resolution compatible with the TV

        • Selection is automatically saved; press OK

     

    Aspect Ratio

      Change Aspect Ratio

        • 4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3

          • Go to TiVo Central | Settings & Messages | Settings | Video | TV Aspect Ratio


          4K 6 Tuners, 6 Tuners and Minis on TiVo Experience 3

          • Go to TiVo Central | Settings & Messages | Audio & Video Settings | TV Aspect Ratio


          4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4

          • Go to TiVo Home | Left arrow to Menu | Settings | Audio & Video Settings | TV Aspect Ratio

        • Select 16:9 Widescreen for a widescreen HD TV or 4:3 Classic Screen for a square, SD TV
       

      Aspect Correction Mode

        • 4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3

          • Go to TiVo Central | Settings & Messages | Settings | Video | Aspect Correction Mode


          4K 6 Tuners, 6 Tuners and Minis on TiVo Experience 3

          • Go to TiVo Central | Settings & Messages | Audio & Video Settings | Aspect Correction Mode


          4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4

          • Go to TiVo Home |  Left arrow to Menu | Settings | Audio & Video Settings | Aspect Correction Mode


        • Choose from:

          • Panel: adds letterbox bars or side bars to the picture to fill the screen, keeping the program's original aspect ratio

          • Zoom: enlarges the picture to fit the 16:9 screen without distortion

          • Full: stretches the picture to fill the entire TV screen without adding letterbox bars or side bars

          • This graphic explains the process
 

DVR and newer HD Only boxes

    Models: DCX3400, DCH3416, DCT3416, DCT6416, DCT6412, DCT6400, DCT6208, DCX525E, DCX700, DCX3200P2, DCX3200, DCH3200

    4:3 HDTV (Square)

      1. On the remote, press Menu twice for the Settings Menu

      2. Scroll to and select Audio/Video, then Video Output Format

      3. Choose 480p Std and arrow right to select Zoom or Letterbox, then press OK/SELECT to confirm changes

        • Zoom: 4:3 Standard programs display normally; 16:9 HD programs are cropped to fill the screen

        • Letterbox: 4:3 Standard programs display borders on all sides to maintain the image; 16:9 HD programs display borders on top and bottom

      4. Press OK/SELECT again to accept the change; if the display doesn't change after 15 seconds, the selected output is not supported by the customer's TV

      5. You can also change the color of the left and right borders
     

    16:9 HDTV (Widescreen)

      1. On the remote, press Menu twice for the Settings Menu

      2. Scroll to and select Audio/Video, then Video Output Format

      3. Choose 1080i Wide and arrow right to select Preserve, Stretch or Sidebar, then press A to confirm changes

        • Preserve 4:3 Pic - 480i / 480p: 4:3 Standard programs display with borders on the left and right side

        • Stretch 4:3 Pic: widens 4:3 Standard programs to fit the a 16:9 screen

        • Sidebar 4:3 Pic: zooms in on 4:3 Standard programs to crop the top and bottom

        • This graphic explains the process

      4. Press A again to accept the change; if the display doesn't change after 15 seconds, the selected output is not supported by the customer's TV

 

Older HD Only boxes

    Models: DCT6200, DCT5100

    4:3 HDTV (Square)

      1. On the remote, press Menu twice for the Settings Menu and select Output Formats

      2. Choose 720p or 1080iand arrow right to select Zoom or Letterbox, then press A to confirm changes

        • Zoom: 4:3 Standard programs display normally; 16:9 HD programs are cropped to fill the screen

        • Letterbox: 4:3 Standard programs display borders on all sides to maintain the image; 16:9 HD programs display borders on top and bottom

      3. Press A again to accept the change; if the display doesn't change after 15 seconds, the selected output is not supported by the customer's TV
     

    16:9 HDTV (Widescreen)

      1. On the remote, press Menu twice for the Settings Menu and select Output Formats

      2. Choose 720p or 1080iand arrow right to select Preserve, Stretch or Sidebar, then press A to confirm changes

        • Preserve 4:3 Pic - 480i / 480p: 4:3 Standard programs display with borders on the left and right side

        • Stretch 4:3 Pic: widens 4:3 Standard programs to fit the a 16:9 screen

        • Sidebar 4:3 Pic: zooms in on 4:3 Standard programs to crop the top and bottom

        • This graphic explains the process

      3. Press A again to accept the change; if the display doesn't change after 15 seconds, the selected output is not supported by your TV
 

 

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps