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SAP (Secondary Audio Programming) for DC, IL, MA, NY, and PA

 

Introduction

  • Secondary Audio Program (SAP) is an alternative audio track for the visually impaired or a foreign language track
     
  • SAP tracks conform to a different broadcast standard than the multiple language tracks that are included with some programs

Resolution Steps



TiVo / IPTV Boxes

    Turning On SAP

      4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3

        TiVo Central | Settings & Messages | Settings | Audio | Alternate Audio

         

        • Highlight change the Default Audio Language and press Select

        • If a program does not have an audio track in the selected language, the DVR will record the default audio track (which may be the only audio track) for the broadcast

          • This change only affects future recordings and live TV; it does affect previously-recorded programs
       

      4K 6 Tuners, 6 Tuners and Minis on TiVo Experience 3

        TiVo Central | Settings & Messages | Audio & Video Settings | Language & Audio Description 

         

        • Highlight change the Default Audio Language and press Select

        • If a program does not have an audio track in the selected language, the DVR will record the default audio track (which may be the only audio track) for the broadcast

          • This change only affects future recordings and live TV; it does affect previously-recorded programs
       

      4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4

        TiVo Home | arrow left to Menu | Settings | Audio & Video Settings  

        • Highlight Default Audio Language and press Select

        • If a program does not have an audio track in the selected language, the DVR will record the default audio track (which may be the only audio track) for the broadcast

          • This change only affects future recordings and live TV; it does affect previously-recorded programs
       

      IPTV Boxes

        TiVo Home | arrow left to Menu | Settings | Device | Default Audio Settings | Language & Audio Description  

        • Choose the preferred language for audio tracks
     

    SAP Language Options

      4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3

        TiVo Central | Settings & Messages | Settings | Audio | Alternate Audio 

        • Choose the preferred language for audio tracks
       

      4K 6 Tuners, 6 Tuners and Minis on TiVo Experience 3

        TiVo Central | Settings & Messages | Audio & Video Settings | Language & Audio Description 

        • Choose the preferred language for audio tracks
       

      4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4

        TiVo Home | arrow left to Menu | Settings | Audio & Video Settings  

        • Highlight Default Audio Language and press Select 

        • Choose the preferred language for audio tracks
       

      IPTV Boxes

        TiVo Home | arrow left to Menu | Settings | Device | Default Audio Settings | Language & Audio Description  

        • Choose the preferred language for audio tracks
 

DVR/Newer HD Only boxes

    Models: DCX3400, DCH3416, DCT3416, DCT6416, DCT6412, DCT6400, DCT6208, DCX525E, DCX700, DCX3200P2, DCX3200, DCH3200

    1. Press Menu key twice to reach General Settings page

    2. Scroll down to and select Language/Idioma

    3. Change audio setting from Alternate (SAP) to Primary

      • Please note: English is not always the primary language on a channel

      • For instance, MTV Español broadcasts primarily in Spanish. English is broadcast as a secondary language
 

Standard Digital/Older HD Only boxes

    Older HD Models: DCT6200, DCT5100

    1. Press MENU twice to get to the General Settings screen

    2. Scroll to and select Language

    3. Scroll to Audio

    4. Press OK/Select

      • If Spanish has a bullet to the left of it, the guide's audio is set to it's secondary audio, SAP

        • Please note: English is not always the primary language on a channel

        • For instance, MTV Español broadcasts primarily in Spanish. English is broadcast as a secondary language

        • You  have to choose English to get that channel to play in Spanish!


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