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Parental / Purchase Controls for DC Metro, IL, MA, NY and PA
Introduction
Parental Controls allow programming blocks by channel number, rating, or time period
- The steps below are for Standard, HD and DVR converters (not TiVo)
- A separate PIN is required to enable Purchase Controls.
- The steps below are for Standard, HD and DVR converters (not TiVo)
Resolution Steps
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PIN Types
Locks PIN: used to restrict viewing to particular channels, ratings, or programming Purchase PIN: restricts viewers from ordering anything that requires a purchase TiVo Devices
4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3
- Go to TiVo Central | Settings & Messages | Parental & Purchase Controls
(see steps)
4K 6 Tuners, 6 Tuners and Minis on TiVo Experience 3
- Go to TiVo Central | Settings & Messages | Parental & Purchase Controls
(see steps)
4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4
- Go to TiVo Home | left arrow to Menu | Settings | Parental & Purchase Controls
(see steps)
-
4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3
- Go to TiVo Central |
Settings & Messages | Parental & Purchase Controls
(see steps)
4K 6 Tuners, 6 Tuners and Minis on TiVo Experience 3
- Go to TiVo Central |
Settings & Messages | Parental & Purchase Controls
(see steps)
4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4
- Go to TiVo Home | left arrow to Menu
| Settings | Parental & Purchase Controls
(see steps)
- Go to TiVo Central |
Settings & Messages | Parental & Purchase Controls
- Choose Change PIN
- Enter the existing 4 digit PIN
- Enter a new 4 digit PIN, then confirm the PIN
- Choose Turn On Parental Controls and enter your 4 digit PIN twice
- Make changes to the settings as needed; once activated, Parental Controls remain on
- Set rating restrictions for any TV show or Movie
- Hide adult VOD titles
- Lock particular channels
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Special Notes
- Parental Controls automatically re-lock when the remote is not used within four hours, or if the TiVo is in Standby mode
- To permanently turn Parental Controls off, choose Turn Off Parental Controls and enter the 4-digit PIN
-
4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3
- Go to TiVo Central | Settings & Messages | Parental & Purchase Controls
(see steps)
4K 6 Tuners, 6 Tuners and Minis on TiVo Experience 3
- Go to TiVo Central | Settings & Messages | Parental & Purchase Controls
(see steps)
4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4
- Go to TiVo Home | left arrow to Menu | Settings | Parental & Purchase Controls
(see steps)
- Go to TiVo Central | Settings & Messages | Parental & Purchase Controls
- Chose Allow Purchases without a PIN (Experience 4: Scroll Purchase Controls and change On to Off)
- Enter the original 4 digit Purchase PIN to confirm
-
4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3
- Go to TiVo Central | Settings & Messages | Parental & Purchase Controls
(see steps)
4K 6 Tuners, 6 Tuners and Minis on TiVo Experience 3
- Go to TiVo Central | Settings & Messages | Parental & Purchase Controls
(see steps)
4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4
- Go to TiVo Home | left arrow to Menu | Settings | Parental & Purchase Controls
(see steps)
- Go to TiVo Central | Settings & Messages | Parental & Purchase Controls
- Chose Change PIN
- Enter the original 4 digit Purchase PIN
- Enter a new 4 digit PIN, then confirm the PIN
IPTV Devices
- Go to TiVo Home | left arrow to Menu | Settings | Parental & Purchase Controls
(see steps)
- Go to TiVo Home | left arrow to Menu
| Settings | Parental Controls
(see steps) - Choose Change PIN
- Enter the existing 4 digit PIN
- Enter a new 4 digit PIN, then confirm the PIN
- Choose Turn On Parental Controls and enter your 4 digit PIN twice
- Make changes to the settings as needed; once activated, Parental Controls remain on
- Set rating restrictions for any TV show or Movie
- Hide adult VOD titles
-
Lock particular channels
- Special Notes
- Parental Controls automatically re-lock when the remote is not used within four hours, or if the TiVo is in Standby mode
- To permanently turn Parental Controls off, choose Turn Off Parental Controls and enter the 4-digit PIN
- Go to TiVo Home | left arrow to Menu | Settings | Parental Controls
- Chose Change PIN
- Enter the original 4 digit Purchase PIN
- Enter a new 4 digit PIN, then confirm the PIN
(see steps)
Passport Boxes
- Press Menu twice to reach the General Settings page
- Go to Parental Control, then Change PIN
- Enter a 4-digit PIN, then confirm the PIN
- Go to Parental Control, then Locking Status and choose from one of the following:
-
Off (Relock Manually): permanently turns off Parental Controls
-
Off (Auto Relock): temporarily turns off Parental Controls
-
Note: if the converter is turned off, Parental Control locks will be automatically activated when it is turned on again
-
Note: if the converter is turned off, Parental Control locks will be automatically activated when it is turned on again
- On: All Parental Control locks turn on immediately
-
Off (Relock Manually): permanently turns off Parental Controls
- Press Menu twice to reach the General Settings page
- Go to Parental Control, then Change PIN
- Enter the existing 4- digit PIN
- Enter a new 4- digit PIN, then confirm the PIN
- Press Menu twice to reach the General Settings page
- Go to Purchasing, then Locking Status
- Chose a 4-digit Purchase PIN - this can be a different number than the Parental Control PIN
- Chose On from the status column
- Press Menu twice to reach the General Settings page
- Go to Purchasing, then Locking Status
- Enter the existing Purchase PIN when prompted
- Chose Off from the status column
- Press Menu twice to reach the General Settings page
- Go to Purchasing, then Change PIN
- Enter the existing Purchase PIN when prompted
- Chose a new 4-digit Purchase PIN when prompted
PIN Types
Please chat with a representative or contact us for assistance
- Go to TiVo Central | Settings & Messages | Parental & Purchase Controls
Internal Information
Commercial Agent Steps
Financial Agent Steps
Management Steps