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Channel Requests / Channel Complaints for DC Metro, IL, MA, NY and PA

 

Introduction


Resolution Steps



Channel Requests

    • For channels not on our lineup, or broadband streaming access to a network not provided, please email channel.requests@rcn.net 

    • Channel requests are taken into consideration, but that doesn't guarantee the station(s) will be added

    • Requests allow our company to make strategic decisions for adding additional channels to the lineup 
 

Channel Complaints

    If you need to make a complaint about a particular network's content

    • Channels are responsible for their content, not your cable company
       
    • Please contact the cable channel for feedback 

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps