Channel Requests / Channel Complaints for DC Metro, IL, MA, NY and PA

29 days ago | Article no. 1190

Introduction

Resolution Steps

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Channel Requests

For channels not on our lineup, or broadband streaming access to a network not provided, please email channel.requests@rcn.net
Channel requests are taken into consideration, but that doesn't guarantee the station(s) will be added
Requests allow our company to make strategic decisions for adding additional channels to the lineup

Channel Complaints

If you need to make a complaint about a particular network's content

Channels are responsible for their content, not your cable company
Please contact the cable channel for feedback

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps