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Equipment and Remotes
Most HD content is shot in 16:9 aspect ratio; a wider, more rectangular picture than older 4:3...

Secondary Audio Program (SAP) is an alternative audio track for the visually impaired or a foreign...

Trick Play (Pause, Rewinds, Fast Forward, etc.) are commonly used during recording playback or live...

Parental Controls allow programming blocks by channel number, rating, or time periodPurchase...

Cable modems are designed to be on for long periods of time without problemsOccasionally, a cable...

    HDMI (High Definition Multimedia Interface) is the standard digital connection between modern...

DVRs may exhibit a slight broadcasting delay from other converters in the house Incoming signals...

Remember, the converter should always be first in any configurationFailure to have the converter...

Expand All | Collapse AllTiVo EquipmentTiVo 4K 6 Tuner (Series 6) -- MG2 (Arris) ...

DVRs digitally record programming, saving to a built-in hard drivePause and rewind live TV to...

Expand All | Collapse AllAudio in Spanish or Another Language:Your converter may be set to SAP...

You can pair a 6 Tuner or Mini with the following remotes: TiVo "Series 5" Remote ControlTiVo...

For step-by-step instructions on programming the TiVo remote4 Tuners, 2 Tuners, Single Tuners, ...

We provide full support for company-supplied equipment to ensure our services function properlyWe...

If you do not have a LIST key on your DVR remote to go to your list of DVR recordings, access the...

 A black box on your screen means the closed caption feature of your TV is activeThis may appear...

Look for a small pinhole on the back of the deviceUsing a pen, paperclip, or something else...

Some of our converters have a clock/channel display. Here's how you can change the way it presents...

If your TV went to the wrong input channel when you turned it back on:Some converters have an...

Visit our website to learn about available equipment return options

RCN Internet Speed FAQs

Expand All | Collapse AllTo the TV with Coax Cable Use these Diagramsto help you with the...

Read our Bring Your Own Modem Frequently Asked Questions available in the RCN Customer Center

WARNING: This will clear all DVR content, all scheduled recordings, favorites, and other...

  LIST* button on your remote for list of Recorded Shows If there is *No LIST buttonNavigate and...