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Introduction
Resolution Steps



Check Secondary Auto Programming (SAP) settings on the TiVo

4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3

    Go to TiVo Central | Setting | Audio | Alternate Audio | Default Audio Language

    • English should be selected with a yellow check mark, when another language is selected it will only play when there is an alternate audio track
 

4K 6 Tuners, 6 Tuners and Minis on TiVo Experience 3

    Go to TiVo Central | Settings & Messages | Audio & Video Settings | Language & Audio Description

    • English should be selected with when another language is selected it will only play when there is an alternate audio track
 

4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4 with Voice

    Go to TiVo Home | left arrow to Menu | Setting | Audio & Video Settings | Language & Audio Description

    • English should be selected with when another language is selected it will only play when there is an alternate audio track
 
If problem still persists, check your TV settings, if necessary, refer to your equipment manufacturer for further assistance 

Additional Information
Commercial Agent Steps
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