800-746-4726

RCN Knowledge Center Customer Center Contact Us


Introduction


  • Most HD content is shot in 16:9 aspect ratio; a wider, more rectangular picture than older 4:3 broadcasts

  • Some broadcasters duplicate (and down-convert) the same 16:9 feed on their HD channel for their SD channels

  • This format is controlled by the broadcaster, not your cable company. Our company distributes the signal given to us
Resolution Steps


  • If you have a 16:9 television:

  • If you have a 4:3 television:

    • The SD channel now has black bars permanently placed above and below the programming

      • This letterboxes the 16:9 program, so you can see its entire width

    • The permanent bars above and below combine with left and right bars for older 4:3 programming

      • This window-boxes the 4:3 program so that it can keep its 'square' shape

    • You may be able to change the aspect ratio of your HD converter to make the picture the way you want it

    • Additionally, if you have an HDTV, you may have settings on it (consult your TV manual or contact your manufacturer)

    • Older 4:3 (non HD) TVs do not have these settings


Additional Information
Commercial Agent Steps
Financial Agent Steps
Management Steps
Share
Subscribe
Enter your email address to receive a notification when the article is updated
Email Address
Subscribe
Unsubscribe
Share
To
Subject
Message
Send

Was this article helpful?
Thank you for your feedback