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Introduction

Resolution Steps


  1. Change channels to make sure the problem is not just on a single channel

  2. Press the Resolution button on the TiVo every few seconds until the picture returns

    • TiVo 4 Tuner or 2 Tuner: button is on the front of the box

    • TiVo Single Tuner: button is on the back of the box

    • TiVo 6 Tuner or Mini: option not available

  3. Check the converter inputs

  4. Restart the TiVo

  5. Force Connect the TiVo

  6. If the problem persists, chat with a representative or contact us for further assistance



Additional Information
Commercial Agent Steps
Financial Agent Steps
Management Steps
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