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Introduction

Benefits for Registering for TiVo 'My Account Online
  • Manage your TiVo account

  • Name your TiVo

  • Set up recordings remotely

Important!

  • Do not click the activate your TiVo box link; once installed, your TiVo is already activated

     

Resolution Steps

  1. Go to www.tivo.com/rcn 

  2. Enter the 15-digit TiVo Service Number (TSN)

    • Find the TSN on a sticker on the back of the TiVo  - or -  

      • 4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3

        • Go to  TiVo Central | Settings & Messages | Account and System Information | System Information


        4K 6 Tuners, 6 Tuners and Minis on TiVo Experience 3

        • Go to TiVo Central | Settings & Messages | Help | Account and System Info


        4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4 with Voice

        • Go to TiVo Home | left arrow to Menu | Help | Account and System Info | System Information


  3. Enter your 10-digit Telephone Number and Zip Code

    • Use the phone number and Zip Code associated with your service address

  4. Enter and confirm your Email Address; any valid email address may be used

  5. Click Submit to send a confirmation phrase to your TiVo

    • Enter the Confirmation Phrase on https://tivo.com/confirmation and set up a password

    • Note: within 48 hours, TiVo will also send the Confirmation Phrase to the email address on file
        
Additional Information
Commercial Agent Steps
Financial Agent Steps
Management Steps
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