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RCN Knowledge Center Customer Center Contact Us


Introduction
 
Resolution Steps


Are you reaching a recording?

  • If yes, what does the recording state? Listen to the recording in its entirety and report this to RCN Customer Service @ 1-800-RING RCN. (Please include the number at the end of the message)
  • If no, is your phone set on touch-tone or pulse?
  • Pulse - Switch the phone back to tone.
  • Tone - Contact your RCN Customer Service @ 1-800-RING RCN
Additional Information
Commercial Agent Steps
Financial Agent Steps
Management Steps
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