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Introduction
Resolution Steps

 

  • A black box on your screen means the closed caption feature of your TV is active

  • This may appear intermittently, if the channel you are watching  is broadcasting closed caption information

  • To remove the black box, turn off closed captioning using your TV remote

  • Consult your TV user manual or call you manufacturer for more details

 

Additional Information
Commercial Agent Steps
Financial Agent Steps
Management Steps
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