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Introduction
Resolution Steps

How Long is Email Saved in Webmail?


From the Internet Access Agreement, Part III Internet Access Service, Item 8:
 
  • RCN reserves the right to remove, either permanently or temporarily, any e-mail that has been left on RCN servers for a period of 90 days or more

  • It is recommended to download email messages for storage to a mail client for permanent storage, rather than use webmail

Please note: In addition, messages older than 15 days are purged from the Trash folder automatically; purged messages cannot be recovered    
Additional Information
Commercial Agent Steps
Financial Agent Steps
Management Steps
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