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Introduction
Resolution Steps


  • 10-10 Dialing, referred to as Casual Dialing or dial-around numbers, provides long distance access
  • These numbers start with 10-10 followed by a three-digit code that is specific to each telephone company

  • Some companies offer casual dial billing through a customer's current phone provider, otherwise known as third party billing 

  • Our billing system does not support third party billing; customers must set up billing with the company providing 10-10 service

  • Issues when using a Casual Dial company must typically be referred back to the company providing the 10-10 service

Additional Information
Commercial Agent Steps
Financial Agent Steps
Management Steps
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