800-746-4726

RCN Knowledge Center Customer Center Contact Us


Introduction
Resolution Steps


  • Look for a small pinhole on the back of the device

  • Using a pen, paperclip, or something else narrowly pointed, insert the object into the pinhole for 5 seconds

  • This restores the EMTA or Cable Modem to its factory settings
Additional Information
Commercial Agent Steps
Financial Agent Steps
Management Steps
Share
Subscribe
Enter your email address to receive a notification when the article is updated
Email Address
Subscribe
Unsubscribe
Share
To
Subject
Message
Send

Was this article helpful?
Thank you for your feedback