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Introduction


TiVo Connection Types
  • Ethernet + MoCA: TiVo 4 tuner or 6 tuner is connected directly to a router. Originating MoCA signal

  • MoCA Connection: MoCA client; not originating MoCA signal, but using it. Not connected to a router

  • Ethernet Connection: 2 Tuner TiVo will always say Ethernet Connection

    • 2 Tuner TiVos don't understand the MoCA signal, but the ECB (Ethernet to Coax Bridge) does

      • The ECB is used to connect TiVo to Internet services when the TiVo is not directly connected to the router

    • The 2 tuner TiVo detects the Ethernet connection to the ECB

    • The ECB is always configured for MoCA, the 2 Tuner TiVo just needs Ethernet turned on
     
Resolution Steps



TiVo 4 Tuner Originates MoCA

    1. Ensure the TiVo is connected to the router via Ethernet cable, review MoCA diagrams if needed

    2. Go to TiVo Central | Settings & Messages | Settings | Network

    3. If your TiVo connection Type (see above) is correct, no further action is needed

      • If incorrect, go to Change Network Settings

    4. Select Modify Ethernet Settings

    5. For IP Address Settings, choose Get Automatically from a DHCP Server (typical)

    6. If you get a DHCP Client IDscreen, choose No

    7. The TiVo takes a moment to configure the network settings, then displays Your TiVo Box will begin using your new network settings

      • Press Select to continue

    8. Back on the Network Connections page, select Change Network Settings

    9. Select Connect Using MoCA

    10. Select Yes, Turn on MoCA, choose the following

      • MoCA Enabled : Yes

      • MoCA Channel: Auto

      • Encryption Key: None

    11. Select Use these Settings

    12. For IP Address Settings, choose Get Automatically from a DHCP Server (typical)

    13. The TiVo takes a moment to configure the network settings, then displays Your TiVo Box will begin using your new network settings

      • Press Select to continue
 

TiVo 4 Tuner or TiVo Single Tuner as a MoCA Client

    1. Ensure the TiVo is not connected to the router via Ethernet cable, review MoCA diagrams if needed

    2. Go to TiVo Central | Settings & Messages | Settings | Network

    3. If your TiVo connection Type (see above) is correct, no further action is needed

      • If incorrect, go to Change Network Settings

    4. Select Connect Using MoCA

    5. Select Yes, Turn on MoCA, choose the following

      • MoCA Enabled : Yes

      • MoCA Channel: Auto

      • Encryption Key: None

    6. Select Use these Settings

    7. For IP Address Settings, choose Get Automatically from a DHCP Server (typical)

    8. The TiVo takes a moment to configure the network settings, then displays Your TiVo Box will begin using your new network settings

      • Press Select to continue
 

TiVo 6 Tuner Originates MoCA

    1. Ensure the TiVo is connected to the router via Ethernet cable, review MoCA diagrams if needed

    2. 4K 6 Tuners, 6 Tuners and Minis on TiVo Experience 3

      • Go to TiVo Central | Settings & Messages | Network Settings


      4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4

      • Go to TiVo Home | left arrow to Menu | Settings | Network Settings

    3. Your TiVo connection Type is listed right in the Change Network Settings line

      • If your TiVo connection Type (see above) is correct, no further action is needed

      • If incorrect, select Change Network Settings

    4. Your Ethernet Setting is listed right in the Modify Ethernet Settings line

      • If your Ethernet Setting is set to (ON), no further action is needed

      • If incorrect, select Modify Ethernet Settings

    5. Turn Ethernet connection on

    6. For IP Address Settings, choose Get Automatically from a DHCP Server (typical)

    7. If you get a DHCP Client ID screen, choose No

    8. The TiVo takes a moment to configure the network settings, then displays IP Address Setup Complete, select OK

    9. Back on the Network Connections page, select Change Network Settings

    10. Select Connect Using MoCA

    11. Select Set up as Bridge and use these settings:

      • MoCA Channel Settings: Auto

      • MoCA Encryption: No Encryption

    12. Select Use these Settings

    13. For IP Address Settings, choose Get Automatically from a DHCP Server (typical)

    14. The TiVo takes a moment to configure the network settings, then displays IP Address Setup Complete, select OK
 

TiVo Mini, single Tuner, or TiVo 6 Tuner a MoCA Client

    1. Ensure the TiVo is not connected to the router via Ethernet cable, review MoCA diagrams if needed

    2. 4K 6 Tuners, 6 Tuners and Minis on TiVo Experience 3

      • Go to TiVo Central | Settings & Messages | Network Settings


      4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4

      • Go to TiVo Home | left arrow to Menu | Settings | Network Settings


    3. Your TiVo connection Type is listed right in the Change Network Settings line

      • If your TiVo connection Type (see above) is correct, no further action is needed
      • If incorrect, select Change Network Settings

    4. Select Connect Using MoCA

    5. Select Set up as Client and use these settings:

      • MoCA Channel Settings: Auto

      • MoCA Encryption: No Encryption

    6. Select Use these Settings

    7. For IP Address Settings, choose Get Automatically from a DHCP Server (typical)

    8. If you get a DHCP Client ID screen, choose No

    9. The TiVo takes a moment to configure the network settings, then displays IP Address Setup Complete, select OK


Additional Information
Commercial Agent Steps
Financial Agent Steps
Management Steps
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