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  • An SSID (service set identifier) is a sequence of characters that create a unique name for a wireless network

  • SSIDs differentiate one wireless LAN from another, so all access points and all devices attempting to connect to a specific wireless LAN must use the same SSID

  • An SSID is also called a network name
Resolution Steps
  1. On a hard-wired (Ethernet) computer, open a web browser and type the address for the device in the address bar:

    Arris DG1670
    Arris DG2460
    Arris DG2470
    Arris DG3450
    Asus RTA 66U
    Calix 854G Indoor ONT
    Calix 844E-1 Wireless Router
    Linksys BEFCMU4 All-in-One
    Linksys WRT54G2/e1000/e1200 Router
    Linksys e2500 Router/ea2700/ea2750 Router/ea6350 Router
    Netgear R7000 Nighthawk Router
    Pace D5001 All-in-one
    Technicolor CGM 4231
    Ubee All-in-One
    Ubee 1301

  2. Hit Enter

  3. You are prompted for a username and password.   Below you will find the username/password for each device

    Arris DG1670 admin/password
    Arris DG2460 admin/password
    Arris DG2470 admin/password
    Arris DG3450 admin/password
    Asus RTA 66U printed on device label
    Calix 854G Indoor ONT printed on device label
    Calix 844E-1 Wireless Router printed on device label
    Linksys BEFCMU4 All-in-One <blank>/admin
    Linksys WRT54G2/e1000/e1200 Router admin/admin
    Linksys e2500 Router/ea2750 Router/ea6350 Router <blank>/admin
    Linksys ea2700 admin/admin
    Netgear R7000 Nighthawk Router admin/password
    Pace D5001 All-in-one printed on device label
    Technicolor CGM 4231 <blank>/<blank>
    Ubee All-in-One user/user
    Ubee 1301 printed on device label

  4. Click OK

  5. Click on Wireless

  6. In the Service Set Identifier (SSID) box, place a name or number that will most easily be remembered and recognized. 

    • These could be names such as Dads Internet or Tiffanys Network

  7. A WPA2 Password Field appears in this same section, populate an appropriate password.

  8. If a New Channel drop-down box is present, select auto

  9. Click Apply
Additional Information
Commercial Agent Steps
Financial Agent Steps
Management Steps
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