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RCN 3D TV FAQs
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Last Updated
18th of March, 2013
Solution Id Kb-3811

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3D TV, what is it?
3D (3 Dimension) TV adds the perception of depth to TV and HDTV programs. Typically, TV is viewed in 2D which shows the height and width of a given program.

What do I need to start viewing my 3D programming?
You will need a RCN HD or HD/DVR receiver connected to the 3DTV via an HDMI cable and 3D glasses

Will my set top box be able to access 3D Video On Demand programs?
The RCN set top boxes listed below have 3D capable functionality to view Video On Demand content when connected through the HDMI port, or via the DVI (DVI->HDMI adapter, or cable) port. When accessing via the DVI port an additional audio cable is required to provide audio from the set top box to the TV. Component output from the set top boxes listed below is not supported.

RCN approved 3D set top boxes:

  • RCN TiVo**
  • Motorola DCT6200*
  • Motorola DCT6412*
  • Motorola DCT6416*
  • Motorola DCT3416*
  • Motorola DCH3200*
  • Motorola DCH3416*
  • Motorola DCX3200**
  • Motorola DCX3400**

 

Will everyone watching the 3D TV need to wear glasses?
Yes, each individual viewer will need to wear 3D glasses that are designed to work with your specific 3D TV. If you wear prescription glasses, you should wear the 3D glasses over your regular glasses. Additional 3D glasses can be purchased separately from the same retailer that sold you the 3D TV. Refer to your owner’s manual or contact the manufacturer on the type of glasses your TV set requires.

What is the difference between the old 3D glasses and the new 3D format glasses?
The older version 3D format required glasses using two color lenses (typically red and blue) to separate the images, one for the right eye and one for the left eye. The image seen by the viewer is 3D, but the 3D effect was a much lower quality image.

The new 3D format glasses are specifically designed to work with your particular brand of TV. These glasses are typically polarized lenses or battery powered liquid crystal and utilizes active shutter technology to enable the viewer to see spectacular picture quality in amazing 3D.

Can everyone see 3D programming?
Most people can see 3D images and content with no issues. However, there is a small portion of the population that cannot view 3D images (the terminology for this inability to view 3D video is known as Stereo Blindness), therefore these people are not able to see 3D programming. Others may experience headaches or eye strain from viewing 3D over a period of time.

I don’t have a 3D TV, what will the 3D content look like on my TV?
You will see double images that appear out of focus and blurry.

Why does my program guide look different in 3D?
When in 3D mode your on screen program guide and menus will look distorted. You will need to turn off the 3D feature on your TV (revert your TV back to 2D) in order to resume normal viewing of the guide, as well as the Video On Demand menus.

Does RCN currently offer any 3D programming?
RCN began offering Movies On Demand 3D content in December 2010. HBO has some 3D titles included in the VOD library for their subscribers. You can access this content by using your VOD button on your remote, or Motorola boxes you can also access via Channel 1. RCN has also begun offering select Pay-Per-View events in 3D as well. Keep checking back with us from time to time as we continue to work with our providers to offer more 3D programming in the future!

 

*Please note that these boxes will only support the Video On Demand/Pay Per View offerings and have not been approved for standard TV channels.

**Future upgrades will allow these boxes to auto-detect 3D and enable the TV to adjust to display the appropriate 3D format that is being utilized.

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